Last Updated: January 2025 | Applicable to: All registered and unregistered users
This Privacy Policy describes in detail how your personal information is collected, used, and protected when you use the win 24 platform. We believe that your privacy is a fundamental right and that protecting it is our responsibility. By accessing the platform or creating an account, you are deemed to have agreed to this policy. For any questions, please refer to our FAQ Section visit or contact us directly. This policy is drafted in accordance with applicable laws and regulations of Bangladesh and is reviewed on a regular basis.
When registering on the win 24 platform, your name, email address, mobile number, date of birth, and residential address are collected. National ID or passport information may be requested for identity verification purposes. Payment method details, such as mobile banking numbers or bank account information, are collected for financial transactions. Your device type, browser information, IP address, and login activity are automatically recorded while using the platform. We use cookies and similar technologies to improve your browsing experience and analyze platform performance. All collected information is used solely for legitimate purposes, and we refrain from collecting unnecessary data.
Collected information is primarily used for account management, identity verification, processing financial transactions, and providing customer support. Your activity data is analyzed to ensure platform security and prevent fraudulent activity. By analyzing your preferences and usage patterns, we strive to deliver a more enhanced and personalized experience. Information may also be used to fulfill legal obligations, resolve disputes, and enforce our terms and conditions. With your consent, you may be notified via email or SMS about new platform features, offers, or updates. You may opt out of such communications at any time.
Win 24 never sells, rents, or transfers your personal information to third parties for commercial purposes. However, limited information may be shared with trusted service providers necessary for platform operations, such as payment processors or technology partners. These partners operate under strict confidentiality agreements and may only use the information for specified purposes. We may be required to provide information to relevant authorities in cases involving court orders, government directives, or legal obligations. In such situations, we provide only the minimum information necessary. Any instance of data sharing is documented in our internal records.
Your information is stored in encrypted form on secure servers, with multiple layers of security in place to prevent unauthorized access. All data transmitted between your device and our servers is protected using SSL/TLS encryption technology. Even after an account is closed or deactivated, certain data may be retained for a specified period as required by law. Once the designated period has passed, data is securely deleted or anonymized. Our security measures are regularly reviewed and updated to ensure the highest level of protection. However, no method on the internet is 100% secure, so you are also responsible for keeping your account password safe.
You have several important rights regarding your personal information that win 24 respects. You may request to view, correct, or delete your stored data at any time. You may also object to the processing of your data or request that processing be restricted in certain cases. To opt out of marketing communications, contact our support team or use the unsubscribe link in any email. For any complaints or concerns related to data protection, contact us directly and we will respond as quickly as possible. We will reply to any request to exercise your rights within 30 business days of receipt.
The win 24 platform uses cookies and similar tracking technologies to improve your browsing experience and analyze platform performance. Essential cookies are necessary for the core functionality of the platform and cannot be disabled. Functional cookies help remember your preferences and settings, such as language selection or login status. Analytics cookies help us understand how users interact with the platform, which is used to improve our services. You can control or delete cookies from your browser settings, though this may limit some platform features. We do not use any third-party advertising cookies.
If you have any questions about the Privacy Policy, visit our FAQ section. If everything looks good, create an account now and join Bangladesh's best mobile-first entertainment platform.